Legal Information

Name of Company
Dan Taylor Artworks

Registered Office
West Malling, Kent, England

Contact Details
dan.taylor@dantaylorartworks.com

TERMS & CONDITIONS AND REFUND POLICY

1. General Overview & Agreement By accessing this website or placing an order with Dan Taylor Artworks, you agree to be bound by these Terms and Conditions. All artwork, content, and branding remain the intellectual property of Dan Taylor Artworks.

2. Custom Commissions & Wedding Artwork

Bookings & Deposits: A non-refundable deposit is required to secure commission slots or live wedding art dates.

Client Approvals: Proofs and draft sketches will be shared for client review prior to final execution or dispatch if requested.

3. Delivery & Shipping

Processing Time: Original artworks and prints are packed securely and dispatched via tracked courier services. Original artworks can be picked up from the artist's address. This will be confirmed by the parties prior to the engagement.

Transit Damage: If an item arrives damaged, please notify us within 48 hours with photographic evidence of the packaging and artwork.

4. Cancellations & Refund Policy

Custom & Bespoke Artwork: In accordance with UK consumer law, custom commissions, personalized pieces, and live wedding services are non-refundable once work has commenced.

Standard Artwork & Prints: Unopened, non-custom items may be returned within 14 days of receipt for a refund or store credit, provided they are returned in their original condition. Return shipping costs are the responsibility of the buyer.

Deposits: Booking deposits for live wedding painting or dedicated calendar slots are non-refundable upon cancellation by the client. A full refund of the deposit is guaranteed if the artist is unable to attend for any reason. The artist will also try to find a similar replacement for no extra-charge in the event that they are unable to attend. 

5. Copyright & Reproduction Rights All rights to artwork images—including custom commissioned pieces—remain with Dan Taylor Artworks. Prints or reproductions may not be created without explicit written consent.

6. Contact & Support For questions regarding orders, refunds, or terms, please contact:

dan.taylor@dantaylorartworks.com